The goal of the Mental Health Case Manager is to assist people to quickly end their homelessness and gain stable, affordable housing. Once housed, provide support to participants with disabilities in maintaining their housing, provide supportive services, and connect participants to mainstream resources.

Key Qualifications

  1. Minimum Education Requirements- Bachelor’s Degree in Social Work or related field and at least one year of experience working with people with mental illness
  2. Excellent communication skills especially listening, mediation, and writing skills
  3. Possess strong organizational skills with the ability to meet a demanding workload
  4. Detail-oriented to complete requirements of files and contract compliance
  5. Creative thinker
  6. Knowledge or understanding of tenant’s rights and responsibilities as well as “best practices” case management, especially related to housing
  7. Demonstrated knowledge of county social service agencies and community programs
  8. Fluency in the English language is required. Spanish speaking is an added asset, but not required
  9. Experience with computer and knowledge of Microsoft Office
  10. Valid driver’s license and a car that is legally registered and insured
  11. Sensitivity to cultural and socioeconomic characteristics of the population served
  12. A commitment to Tenfold’s core values: Empowerment; Teamwork, Integrity, Innovation & DEI
  13. The ability to establish respectful relationships with participants to help them gain skills and confidence
  14. The ability to work collaboratively with other personnel and/or service providers or professionals
  15. The ability to set appropriate limits
  16. Commitment to Tenfold’s Core Values:
    1. We value Empowerment;
    2. We value Innovation;
    3. We value Integrity;
    4. We value Diversity, Equity & Inclusion;
    5. We value Teamwork.

View the full job description

Review of resumes will begin immediately and continue until a candidate is appointed. Qualified applicants should send, via e-mail (preferred) or U.S. mail, a cover letter, resume, and the names with contact information for 3 references to:

Sandra Schnee, Human Resources Manager

Tenfold

308 E. King Street

Lancaster PA 17602