The CHART Worker will provide professional direct customer/client service for everyone who is referred to or seeking services from the County-wide system called CHART – Community Homeless Assessment and Referral Team.  This includes doing initial screenings (when not done by the 2-1-1 Call Center), conducting standardized comprehensive assessments for all those who qualify for homeless-related services, making referrals as appropriate, and providing referral services for those who complete a CHART assessment.

Key Qualifications

  • Associate’s degree in social work or related field; bachelor’s degree in social work or related field strongly preferred
  • Preference given to applicants with a year or more of related experience
  • A valid driver’s license and reliable, registered and inspected personal vehicle required.
  • Ability to write and communicate professionally in English
  • Bilingual in English and Spanish very important and strongly preferred
  • Interpersonal skills to interact effectively with clients, staff of other agencies, and the general public
  • Training and/or experience in mediation and problem solving helpful
  • Well developed interviewing and assessment skills desired
  • Experience using client management information systems in human services helpful
  • Knowledge of and experience in the homeless services field desired
  • Sensitivity to cultural and socioeconomic characteristics of populations to be served

This is a full time position working 40 hours per week.

Review of resumes will begin immediately and will continue until the position is filled.

View the full job description

Qualified applicants should send, via e-mail: a letter of interest, resume and name and contact information for 3 professional references to:

Ann Linkey, Director, Supportive Housing Programs


308 E. King Street

Lancaster PA 17602