We are currently seeking a part-time Front Desk Person for our shelter, TLC, to cover approximately 16-20 hours per week including weekends.

TLC, a service of Tenfold, is a 52-room shelter that provides temporary housing and supportive services for individuals, couples, families, and veterans experiencing homelessness, empowering them to unlock a new beginning toward housing stability and self-sufficiency.

  • Post-secondary education and/or relevant experience in a human services field desired
  • Proficiency in MS Word, Outlook and Excel
  • Strong professional customer service skills are essential
  • Fluency in speaking and writing English is required, bilingual fluency in English and Spanish strongly preferred
  • Ability to interact professionally and effectively with participants, staff, outside service providers, and other guests under conditions that may be stressful or chaotic is essential
  • Sensitivity to cultural and socioeconomic characteristics of populations served
  • Commitment to Tenfold’s Core Values including the principle that everyone has strengths including the capacity to grow and change
  • An approach to service that is trauma-informed, recovery focused, and empowers people to resolve their own challenges to the fullest extent possible
  • Ability to set appropriate limits and maintain professional boundaries
  • Must secure all state mandated child abuse and criminal background certifications/clearances and take Mandated Reporter training in accordance with Tenfold policy
  • Must be or become First Aid and CPR certified

Review of resumes will begin immediately and continue until a candidate is appointed.  Qualified applicants should send, via e-mail (preferred) or U.S. mail, a cover letter, resume, and the names with contact information for 3 references to:

Justin Gehman

Postal address:

105 East King Street

Lancaster PA 17602